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6 ways to celebrate Customer Service Week

by joe on October 1, 2007

Customer service repWhen was the last time you were wowed by customer service?

This week is national customer service week. It’s a time to show appreciation, not only to customers, but to the employees that make the customers happy. It’s not often enough that a company will go above and beyond to make a customer happy, but those companies that do, tend to grow. I’ve always believed that customer service isn’t just a department, it’s an attitude that must be embraced company-wide.

Here are a few quick ideas to help promote customer service at your company:

  • Give each employee a small desk mirror to remind him or her to smile when talking to customers.
  • Give out positivity awards to employees who have exceptionally positive attitudes
  • Motivational speakers
  • Invite your best customers out to lunch with your customer service reps
  • Enclose candies, or other small gifts in all the orders you ship this week
  • Bonuses! (hear that, boss?)

So what company has impressed you? What sticks out in your mind when you think of outstanding customer service? Leave us a comment and tell us about it.

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